Asnarulkhadi Abu Samah 2018-11-15T08:53:37Z 2018-11-15T08:53:37Z 2007-05 JRD30-2-04 http://repository.krei.re.kr/handle/2018.oak/18680 Community development emphasises the significance of both the product and process goal. The product goal is more related to the tangible goal, whereas the process goal is the intangible goal. In community development enterprise, both are equally important to sustain community participation and the community development project itself. This is to ensure the continuous improvement in the community development work or activity. Community development process is quite different compared to the production line in a factory; however, there are some concepts of productivity and management tool that can be adopted to enhance productivity in community development work. This paper attempts to discuss the applicability of the total quality management concepts, ideas, and tools in community development work. Facilitation as a tool in enhancing productivity is also relevant in the community development process as discussed in this paper. Facilitation enables group or community members to develop and exercise their ability and capacity to achieve their desired or common goal. The underlying principle of facilitation that facilitates productivity is described. And, in relation to this, the role of facilitation towards empowering community members in a community development activity is also discussed. Community development emphasises the significance of both the product and process goal. The product goal is more related to the tangible goal, whereas the process goal is the intangible goal. In community development enterprise, both are equally important to sustain community participation and the community development project itself. This is to ensure the continuous improvement in the community development work or activity. Community development process is quite different compared to the production line in a factory; however, there are some concepts of productivity and management tool that can be adopted to enhance productivity in community development work. This paper attempts to discuss the applicability of the total quality management concepts, ideas, and tools in community development work. Facilitation as a tool in enhancing productivity is also relevant in the community development process as discussed in this paper. Facilitation enables group or community members to develop and exercise their ability and capacity to achieve their desired or common goal. The underlying principle of facilitation that facilitates productivity is described. And, in relation to this, the role of facilitation towards empowering community members in a community development activity is also discussed. INTRODUCTION What is Total Quality Management (TQM) in community development work? Managing the people The purpose The stakeholders Facilitation: A technique to enhance productivity in community development Conclusion INTRODUCTION What is Total Quality Management (TQM) in community development work? Managing the people The purpose The stakeholders Facilitation: A technique to enhance productivity in community development Conclusion Adopting Management Concept and Tool for Productivity Enhancement in Community Development Work Adopting Management Concept and Tool for Productivity Enhancement in Community Development Work KREI 논문 83 69 Asnarulkhadi Abu Samah page. 69 - 83 community development community worker empowerment facilitation intermediary goods intangible and tangible product participation total quality anagement (TQM) transitional product community development community worker empowerment facilitation intermediary goods intangible and tangible product participation total quality anagement (TQM) transitional product